When you’re looking for roofing services to hire, it’s good to go for a contractor with good customer service and experience. A roofing contractor who has been around for years has invested well in their business and customers. As such, they work hard to give their customers the best. When looking for a contractor, clearly define what you need from them to get top-notch services. Here are 11 qualities of a professional roofing company.
They Provide Warranties
When looking for roofing services to hire, have the warranty in mind because it plays a great role when it comes to repairs. A roof is a huge investment that you should protect at all costs. So, once you meet with the contractor, ask about the warranty and its duration.
If you hire a reliable company with warranties, you’re sure that the repairs will be covered in case the roof develops faults due to their workmanship. However, when hiring local roofing contractors, ask for the warranty terms and conditions. Most of these documents define the owner’s responsibilities, which you must understand before filing a claim.
Owner responsibility includes the duration to notify the warranty holder after the damage. Some contractor companies stipulate that the owner must notify them within 30 days of the damage. Failure to notify them within this period will void the warranty. The warranty holder stipulates being notified earlier because it’s cheaper for them to repair before the damages become major.
Another crucial thing to ask about is the length of their warranty. Roofing contractors will perform roof repairs based on their defined period on the written warranty terms document. Some warranties last for 2, 5, 10, or 25 years, depending on the company and the material quality. A company with longer warranties is the best because your roof will be covered longer.
They Offer Free Estimates
When looking for roofing services to hire, you’ll come across a few companies that charge a fee to give you estimates. Mostly, they are companies that deal with large, complex projects with higher price tags. They will claim that it’s essential for mitigating potential risks since their projects need more consideration. But for heaven’s sake, don’t fall into that trap.
Instead, look for companies that will offer you estimates for free. At zero cost, you’ll consult several companies to determine who will be your ideal residential roofer. This is because, with the estimates, you can sit with your family members or other advisers to make the best decision before hiring. In this way, you’ll choose quality and save money.
Free estimates make it easier to source the material needed for roofing. However, if the roofer offers supply services, you may be lucky to get the estimates and review the types of material they recommend. Some contractors may not own the roofing material stores, but they may have a good connection with the manufacturers. So they can purchase on your behalf at good rates.
But what if the roofer has no connection with the manufacturer? You can use the estimate to find the best supplier and negotiate the rates. This is because once you have every item indicated on the paper, it will be easier for the manufacturers to determine the worth of the materials you purchase. And you can enjoy other services like free delivery and manufacturer warranties.
They Show Past Projects
Go for honesty when choosing roofing services to hire. A reliable company should show you the list of projects they have completed in the past. Normally, a professional company should have a website and the projects listed on the platform. So, once you have the website link, it can be easier to review their past projects and determine if it’s worth hiring them.
In case the company has no website, it must have a system where they list their past projects. The information in each project should help determine if they are worth hiring. Here is the information you must look for when reviewing their past repairs or new roof install projects:
- The project name
- The project manager
- Approximate start and finish dates
- Client details
- Brief description
When looking for roofing services to hire, it’s necessary to concentrate on the latest projects they have accomplished. Ideally, check the projects completed six months from the date you check. Afterward, pick the emails or phone numbers of at least three clients and confirm with them. In most cases, clients may not be willing to publish a bad review to the public but can tell you more about the team’s professionalism.
Getting contractors outside the community is homeowners’ biggest mistake when finding roofing services to hire. Local roofers are ideal for the project because they bring a lot to the table. But you shouldn’t assume things and fail to review their past projects and reputation. Always exhaust the qualities to ensure you get the best; meanwhile, below are the benefits of local roofers.
First, they are easily accessible. You can get in touch with them every time because their offices are located in your area. The challenge with contractors from other states is that they relocate with seasons. They will advertise a roofing service in your area for a certain period and later relocate to areas with higher demand for their services.
Second, local roofers have quick responses to your emergencies. They are located near you, so they can respond fast after a storm damage or roof failure. The ability to perform repairs faster can help you avoid further damages that can be costly.
Third, local roofers are familiar with your local building codes. So, you can rest assured that your roofing system will be compliant and safe. Contractors from outside the community are more likely to overlook the requirements because they are unfamiliar.
The last benefit of hiring local contractors is the local knowledge. Local contractors are part of the community, so they understand the environment and the climate you deal with. Local contractors are part of the community and will work hard to maintain a good reputation. Finally, they are cost-efficient because they don’t need to travel a long distance to offer services to your home.
They Have Experience
You don’t have to make assumptions when looking for roofing services to hire. Instead, look for a contractor with vast experience in the field. For a business to become an expert in their field, it must take several years. That’s why most companies ask employees where they see themselves in 10 years to learn if they are determined to grow.
Although companies at the start-up can offer you services at lower rates, you should be very careful about the quality of services. When hiring a company, check how many years they have been offering services, and you’ll rest assured they can handle your project professionally. Another way to determine if the roof installer has the experience is by checking their past projects.
Finally, you may judge if they have experience by asking a few questions. For instance, you can ask them how they ensure your home is protected when doing the project. A roofer with experience will inform you about their approach strategies without hesitation.
A roofer’s license is a crucial thing to look at when finding roofing services to hire. Before a roofer gets the license, they must pass business, trade, and law exams. In some instances, they prove to the Licensing Board for General Contractors that they are experienced by showing three completed projects in the past three years. As such, a license is a proof that the contractor is competent.
A licensed contractor saves you from poor workmanship because they have a reputation to protect. This is because, to attain a license, they must have worked for several years. Working for several years means building a good portfolio and connections with the clients within the community.
Licensed contractors know the industry well because they have been in the field longer. So they understand all the relevant permitting rules and regulations. When looking for a local roofing contracting service, take your time to ask a few questions about how they understand the local building codes. Additionally, you can ask them about their connections with various roofing material manufacturers.
They Offer Various Services
When looking for roofing services to hire, go to companies that offer various services. The ability to offer a wide range of services proves they have vast experience in the field. Normally, companies at the start offer a few services, like asphalt shingle installations. But as they gain experience, they advance and hire professionals to offer all roofing-related services.
There are three main types of roofing services that your preferred company should have experience in. The first one is residential services focused on homes and residential apartments. The second one is commercial roofing services offered to commercial buildings. And the third is the industrial roofing services. You can hire a company that has specialized and mastered any of these services.
Additionally, the company professionals must have the skills to perform different repairs. For instance, asphalt shingle roof repair service is crucial because shingles are prevalent among US homeowners. Ideally, look for a company well-conversed with the standard material used in your area.
They Offer Various Materials
A company that supplies you with materials and installation services is the best. You’ll save money because you get the quote for all the services. However, when looking for roofing services to hire, check the material they supply. If they offer various materials, they have vast experience in dealing with different types of roofs.
So, if you decide to hire a metal roofing company, check the type of metal roofing materials they supply. If they have materials like aluminum, copper, tin, zinc, and steel, they may be pros in dealing with metal-related roofings. At their store, you can also get the best advice on roofing materials depending on the weather and climate you deal with.
An insured contractor protects your properties and your health. When looking for roofing services to hire, check for two types of insurance. The first one should be general liability insurance, which covers claims filed by a third party. For instance, if you claim that your property was damaged during the project, the general liability insurance compensates you.
General liability insurance also may cover your medical bills if you’re injured during the project. On the other hand, your preferred roofing companies should have worker’s compensation insurance to ensure your project does not delay. Worker’s compensation compensates the injured or sick employee. It also makes hiring another employee to replace the injured or sick one easier.
Most insurance companies insure companies that are certified and licensed. As such, the insurance proves that the contractor is experienced and competent. In addition, they must have a waste disposal permit for easy disposal of the waste after the project completion and home cleaning.
They Have a Stable Team
A stable team indicates a stable company because it takes time to train every employee. Once you visit the offices, inquire how many years most professionals have worked with the company. You should think otherwise if they are all new employees because hiring and firing regularly may indicate poor company management or work environment. However, the new employees may have much experience from the outside, so gather all the information before making a final decision.
They Are Smart (Listening, Taking Notes, & Giving Advice)
Good communication skills are a must when dealing with a client. The contractor must listen to your needs as they take notes. Later, they should analyze the information and ask you questions about your project. They may ask you about the main goal of budgeting for the project and advice before you can get the quote.
Best roofers should have the above 11 qualities. They should provide regular updates once you have signed the contract until completion. When looking for roofing services to hire, go for a contractor who’ll take your questions and concerns as they come up. After completing the project, maintain a good relationship for future services.